Refund & Exchange Policy

By completing your purchase with Estykoko, you acknowledge and agree to the following:

Returns & Refunds

We take great care in ensuring every piece meets our quality standards. Refunds may be considered only in cases where a verified fault is identified and Estykoko is determined to be responsible (such as receiving the wrong item or a confirmed manufacturing defect).

All return requests are subject to review and approval.

Approved refunds may be issued as:

• Store credit (gift voucher), or
• Payment reversal, where applicable.

Exchanges

We do not offer exchanges for:

• Incorrect size selection
• Change of mind or personal preference

Reporting an Issue

If there is a concern with your order, it must be reported within 24 hours of delivery.

To initiate a request, please contact us with:

• Your order number
• Clear photos of the item
• A brief description of the issue

Items must be unworn, unaltered, and in original condition.

✨ By proceeding with your order, you confirm that you have read and agree to this policy.